Frequently Asked Questions
Everything you need to know about Fussy beauty and your orders.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. When your beauty essentials ship, we will send a second email with a tracking link so you can follow your package's journey.
Are your products cruelty-free and vegan?
Yes, Fussy is committed to ethical beauty. All of our products are 100% cruelty-free, and the majority of our collection is vegan-friendly. Please check the specific product page for a full ingredient list.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. Due to hygiene reasons, we cannot accept returns on items that have been opened or used unless they are defective.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless and secure checkout experience.